{"id":9414,"date":"2026-02-13T10:53:06","date_gmt":"2026-02-13T09:53:06","guid":{"rendered":"https:\/\/belupoenazure.shape-dev.com\/?page_id=9414"},"modified":"2026-07-03T12:56:58","modified_gmt":"2026-07-03T10:56:58","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.belupo.hr\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\n    <section class=\"landing-block\">\n        <div class=\"container-fluid\">\n            <div class=\"container\">\n                <div class=\"row\">\n                    <div class=\"col-lg-5\">\n                        <div class=\"landing-block__info landing-block__info--no-desc\">\n                                                                    <a href=\"https:\/\/www.belupo.hr\/en\/\" class=\"breadcrumbs regular\">\n                                            <svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M10.5 9.91668L7.58333 7.00001L10.5 4.08334M6.41667 9.91668L3.5 7.00001L6.41667 4.08334\" stroke=\"#EC1C24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n                                            Home                                        <\/a>\n                                                                                                                                <h1 class=\"medium as-h2\">Complaints<\/h1>\n                                                                                <\/div>\n                    <\/div>\n                    <div class=\"col-lg-6 offset-lg-1\">\n                                                        <div class=\"landing-block__image\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.belupo.hr\/en\/uploads\/2025\/09\/Fotka-9.png\" alt=\"\" \/>\n                                <\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n<section class=\"complaints-block\">\n    <div class=\"container\">\n                    <div class=\"row\">\n                <div class=\"col-lg-6 offset-lg-3\">\n                    <div class=\"complaints-block__header\">\n                        <div class=\"content\">\n                            <p>Our goal is continuous improvement of service quality and the satisfaction of our clients and visitors. Your suggestions and complaints contribute to achieving even more successful cooperation, for which we thank you.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                            <div class=\"row\">\n                <div class=\"col-lg-8 offset-lg-2\">\n                    <div class=\"complaints-block__form\">\n                        \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9420-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"9420\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/9414#wpcf7-f9420-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"9420\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9420-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-header\">\n    <div class=\"title as-h4\">Type of complaint<\/div>\n    <div class=\"options\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"complaint_type\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"complaint_type\" value=\"Complaints (customers)\" \/><span class=\"wpcf7-list-item-label\">Complaints (customers)<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"complaint_type\" value=\"Complaints (institutions)\" \/><span class=\"wpcf7-list-item-label\">Complaints (institutions)<\/span><\/label><\/span><\/span><\/span>\n    <\/div>\n<\/div>\n\n<div class=\"form-section form-kupci\">\n    <div class=\"title as-h5\">Customer complaint<\/div>\n<\/div>\n\n<div class=\"form-section form-institucije\">\n    <div class=\"title as-h5\">Institution complaint<\/div>\n<\/div>\n\n<div class=\"form-section form-shared\">\n    <div class=\"form-row form-tooltip\">\n        <label for=\"naziv-lijeka\">Medicine name <span class=\"req\">*<\/span><\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"naziv-lijeka\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"naziv-lijeka\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter name\" value=\"\" type=\"text\" name=\"naziv-lijeka\" \/><\/span>\n        <div class=\"tooltip\">\n            <img decoding=\"async\" src=\"https:\/\/www.belupo.hr\/en\/wp-content\/themes\/belupo\/assets\/src\/img\/icons\/info-icon-grey.svg\" alt=\"Tooltip icon\">\n            <span class=\"tooltiptext\">e.g. Enter the product name and package size, e.g. Neofen forte 400 mg 10 tablets<\/span>\n        <\/div>\n    <\/div>\n    <div class=\"form-row form-tooltip\">\n        <label for=\"serijski-broj-lijeka\">Medicine batch number <span class=\"req\">*<\/span><\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"serijski-broj-lijeka\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"serijski-broj-lijeka\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter batch number\" value=\"\" type=\"text\" name=\"serijski-broj-lijeka\" \/><\/span>\n        <div class=\"tooltip\">\n            <img decoding=\"async\" src=\"https:\/\/www.belupo.hr\/en\/wp-content\/themes\/belupo\/assets\/src\/img\/icons\/info-icon-grey.svg\" alt=\"Tooltip icon\">\n            <span class=\"tooltiptext\">You can find the batch number on the outer or inner packaging of the medicine<\/span>\n        <\/div>\n    <\/div>\n    <div class=\"form-row\">\n        <label for=\"prituzba\">Complaint<span class=\"req\">*<\/span><\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"prituzba\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"prituzba\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter complaint\" name=\"prituzba\"><\/textarea><\/span>\n    <\/div>\n<\/div>\n\n<div class=\"form-section form-institucije\">\n    <div class=\"form-row\">\n        <label for=\"kolicina-pakiranja\">Quantity of unit packages covered by the complaint <span class=\"req\">*<\/span><\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"kolicina-pakiranja\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" id=\"kolicina-pakiranja\" aria-invalid=\"false\" placeholder=\"Enter number of unit packages\" value=\"\" type=\"number\" name=\"kolicina-pakiranja\" \/><\/span>\n    <\/div>\n    <div class=\"form-row\">\n        <label for=\"nedostatak_lijeka\">Have you reported the observed quality issue of the medicine to the Croatian Agency for Medicinal Products and Medical Devices? <span class=\"req\">*<\/span><\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"nedostatak_lijeka\"><span class=\"wpcf7-form-control wpcf7-checkbox\" id=\"nedostatak_lijeka\"><span class=\"wpcf7-list-item first\"><input type=\"checkbox\" name=\"nedostatak_lijeka[]\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"checkbox\" name=\"nedostatak_lijeka[]\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>\n    <\/div>\n<\/div>\n\n<div class=\"form-section form-shared\">\n    <div class=\"form-row\">\n        <p class=\"file-text\">If possible, please attach a photo of the product you are reporting in order to help us better investigate the cause of the observed product defect.<\/p>\n        <div class=\"file-inputs\">\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"dokument-1\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"image\/*\" aria-invalid=\"false\" type=\"file\" name=\"dokument-1\" \/><\/span>\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"dokument-2\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"image\/*\" aria-invalid=\"false\" type=\"file\" name=\"dokument-2\" \/><\/span>\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"dokument-3\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"image\/*\" aria-invalid=\"false\" type=\"file\" name=\"dokument-3\" \/><\/span>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"form-section form-kupci\">\n    <div class=\"title title-header as-h5\">Customer details<\/div>\n    <div class=\"form-row\">\n        <label for=\"kupac-ime\">Name and surname <span class=\"req\">*<\/span><\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"kupac-ime\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"kupac-ime\" aria-invalid=\"false\" placeholder=\"Enter name and surname\" value=\"\" type=\"text\" name=\"kupac-ime\" \/><\/span>\n    <\/div>\n    <div class=\"form-row\">\n        <label for=\"kupac-adresa\">Address<\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"kupac-adresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"kupac-adresa\" aria-invalid=\"false\" placeholder=\"Enter address\" value=\"\" type=\"text\" name=\"kupac-adresa\" \/><\/span>\n    <\/div>\n    <div class=\"form-row\">\n        <label for=\"kupac-email\">E-mail <span class=\"req\">*<\/span><\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"kupac-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" id=\"kupac-email\" aria-invalid=\"false\" placeholder=\"Enter e-mail\" value=\"\" type=\"email\" name=\"kupac-email\" \/><\/span>\n    <\/div>\n    <div class=\"form-row\">\n        <label for=\"kupac-telefon\">Phone number <span class=\"req\">*<\/span><\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"kupac-telefon\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" id=\"kupac-telefon\" aria-invalid=\"false\" placeholder=\"Enter phone number\" value=\"\" type=\"number\" name=\"kupac-telefon\" \/><\/span>\n    <\/div>\n<\/div>\n\n<div class=\"form-section form-institucije\">\n    <div class=\"title title-header as-h5\">Institution details<\/div>\n    <div class=\"form-row\">\n        <label for=\"ustanova-odabir\">Institution<span class=\"req\">*<\/span><\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"ustanova-odabir\"><select class=\"wpcf7-form-control wpcf7-select\" id=\"ustanova-odabir\" aria-invalid=\"false\" name=\"ustanova-odabir\"><option value=\"\">Select institution<\/option><option value=\"Pharmacy\">Pharmacy<\/option><option value=\"Clinic\">Clinic<\/option><option value=\"Specialized retail pharmacy for medicines\">Specialized retail pharmacy for medicines<\/option><option value=\"Wholesaler\">Wholesaler<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n    <\/div>\n    <div class=\"form-row\">\n        <label for=\"ustanova-naziv\">Name of institution <span class=\"req\">*<\/span><\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"ustanova-naziv\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"ustanova-naziv\" aria-invalid=\"false\" placeholder=\"Enter name of institution\" value=\"\" type=\"text\" name=\"ustanova-naziv\" \/><\/span>\n    <\/div>\n    <div class=\"form-row\">\n        <label for=\"ustanova-adresa\">Address of institution\/branch <span class=\"req\">*<\/span><\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"ustanova-adresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"ustanova-adresa\" aria-invalid=\"false\" placeholder=\"Enter address\" value=\"\" type=\"text\" name=\"ustanova-adresa\" \/><\/span>\n    <\/div>\n    <div class=\"form-row\">\n        <label for=\"ustanova-email\">E-mail <span class=\"req\">*<\/span><\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"ustanova-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" id=\"ustanova-email\" aria-invalid=\"false\" placeholder=\"Enter e-mail\" value=\"\" type=\"email\" name=\"ustanova-email\" \/><\/span>\n    <\/div>\n<\/div>\n\n<div class=\"form-section form-submit\">\n    <div class=\"form-row\">\n        <input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn--background medium\" type=\"submit\" value=\"Send\" \/>\n    <\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/section>\n\n\n\n<section class=\"share\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-lg-12\">\n                <div class=\"share__content\">\n                                            <div class=\"share__text\">\n                            <svg width=\"23\" height=\"16\" viewBox=\"0 0 23 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M21.6528 8.04338L15.5698 14.2737C15.2608 14.5856 14.9939 14.8102 14.675 15.0234C13.7159 15.6745 12.6074 16 11.5 16C10.3926 16 9.28405 15.6745 8.32503 15.0234C8.00609 14.8102 7.73921 14.5867 7.43024 14.2737C7.12127 13.9607 1.34718 8.04338 1.34718 8.04338C-0.449059 6.20367 -0.449059 3.21951 1.34718 1.37979C3.14341 -0.45993 6.05703 -0.45993 7.85327 1.37979L10.7281 4.32425L8.31063 6.80027C6.54873 8.60483 6.54873 11.53 8.31063 13.3346C9.19103 14.2363 10.3461 14.6877 11.5 14.6877C12.6539 14.6877 13.809 14.2363 14.6894 13.3346C16.4513 11.53 16.4513 8.60483 14.6894 6.80027L12.2719 4.32425L15.1467 1.37979C16.943 -0.45993 19.8566 -0.45993 21.6528 1.37979C23.4491 3.21951 23.4491 6.20367 21.6528 8.04338Z\" fill=\"#EC1C24\"\/>\n<\/svg>\n                            Share this page                        <\/div>\n                                        <div class=\"social-icons social-icons--share\"> \n                        <ul class=\"social-icons__list\">\n\t\t\t\t\t\t\t<li class=\"social-icons__item\">\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/https:\/\/www.belupo.hr\/en\/en\/wp-json\/wp\/v2\/pages\/9414\" target=\"_blank\" rel=\"noopener\" class=\"social-icons__link\" aria-label=\"Linkedin\">\n                                    <span class=\"screen-reader-text\">Linkedin<\/span>\n                                    <svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_12281_1815)\">\n<path d=\"M13.9958 13.9998L13.9993 13.9992V8.86472C13.9993 6.35289 13.4585 4.41797 10.522 4.41797C9.11034 4.41797 8.16301 5.19264 7.77626 5.92705H7.73542V4.65247H4.95117V13.9992H7.85034V9.37105C7.85034 8.15247 8.08134 6.97414 9.59042 6.97414C11.0773 6.97414 11.0995 8.3648 11.0995 9.44922V13.9998H13.9958Z\" fill=\"#0762C8\"\/>\n<path d=\"M0.230469 4.65332H3.13314V14.0001H0.230469V4.65332Z\" fill=\"#0762C8\"\/>\n<path d=\"M1.68117 0C0.753083 0 0 0.753083 0 1.68117C0 2.60925 0.753083 3.37808 1.68117 3.37808C2.60925 3.37808 3.36233 2.60925 3.36233 1.68117C3.36175 0.753083 2.60867 0 1.68117 0Z\" fill=\"#0762C8\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_12281_1815\">\n<rect width=\"14\" height=\"14\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n                                <\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"social-icons__item\">\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.belupo.hr\/en\/en\/wp-json\/wp\/v2\/pages\/9414\" target=\"_blank\" rel=\"noopener\" class=\"social-icons__link\" aria-label=\"Facebook\">\n                                    <span class=\"screen-reader-text\">Facebook<\/span>\n                                    <svg width=\"8\" height=\"14\" viewBox=\"0 0 8 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2.32652 7.90415C2.27157 7.90415 1.11885 7.9045 0.587196 7.90398C0.313496 7.9038 0.215846 7.80545 0.215846 7.53C0.215496 6.82248 0.215321 6.11495 0.215846 5.40743C0.216021 5.13548 0.319271 5.0317 0.589471 5.03153C1.12112 5.03118 2.26755 5.03135 2.32652 5.03135C2.32652 4.98288 2.32635 3.96141 2.32652 3.49101C2.32687 2.79556 2.45094 2.12986 2.80427 1.52033C3.16599 0.896457 3.69239 0.469108 4.36702 0.222008C4.79909 0.0636329 5.24762 0.000457983 5.70612 0.000107983C6.27977 -0.000242016 6.85342 0.000282978 7.42724 0.00133298C7.67382 0.00168298 7.78319 0.110708 7.78372 0.359033C7.78477 1.02456 7.78477 1.69008 7.78372 2.35543C7.78337 2.60638 7.67854 2.70718 7.42637 2.70998C6.95614 2.71506 6.48557 2.71191 6.01587 2.73081C5.54144 2.73081 5.29189 2.96251 5.29189 3.45356C5.28052 3.97295 5.28717 4.49288 5.28717 5.03118C5.33162 5.03118 6.68174 5.031 7.31279 5.03118C7.59944 5.03118 7.69744 5.1297 7.69744 5.41793C7.69744 6.1216 7.69727 6.82545 7.69674 7.52913C7.69657 7.81315 7.60452 7.9038 7.31612 7.90398C6.68507 7.90433 5.34019 7.90415 5.28139 7.90415V13.5995C5.28139 13.9031 5.18584 13.9999 4.88624 13.9999C4.15579 13.9999 3.42517 14.0001 2.69472 13.9999C2.42994 13.9999 2.32669 13.897 2.32669 13.6322C2.32652 11.7774 2.32652 7.96925 2.32652 7.90415Z\" fill=\"#1877F2\"\/>\n<\/svg>\n                                <\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"social-icons__item\">\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/x.com\/intent\/tweet?url=https:\/\/www.belupo.hr\/en\/en\/wp-json\/wp\/v2\/pages\/9414\" target=\"_blank\" rel=\"noopener\" class=\"social-icons__link\" aria-label=\"X\">\n                                    <span class=\"screen-reader-text\">X<\/span>\n                                    <svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M8.30326 5.92804L13.403 0H12.1945L7.76642 5.14724L4.2297 0H0.150513L5.49873 7.78354L0.150513 14H1.35906L6.03526 8.56434L9.77029 14H13.8495L8.30296 5.92804H8.30326ZM6.64799 7.85211L6.1061 7.07705L1.79451 0.909771H3.65077L7.13027 5.88696L7.67216 6.66202L12.1951 13.1316H10.3388L6.64799 7.85241V7.85211Z\" fill=\"black\"\/>\n<\/svg>\n                                <\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"social-icons__item\">\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/create\/button\/?url=https:\/\/www.belupo.hr\/en\/en\/wp-json\/wp\/v2\/pages\/9414\" target=\"_blank\" rel=\"noopener\" class=\"social-icons__link\" aria-label=\"Pinterest\">\n                                    <span class=\"screen-reader-text\">Pinterest<\/span>\n                                    <svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M7.19026 0C3.35321 0 1.31262 2.45886 1.31262 5.13998C1.31262 6.38341 2.0074 7.93398 3.11958 8.42575C3.28846 8.50188 3.38034 8.46951 3.41797 8.31287C3.45122 8.19387 3.59735 7.62072 3.66823 7.35033C3.6901 7.2637 3.67873 7.18845 3.60873 7.10707C3.23946 6.68005 2.94632 5.90214 2.94632 5.17236C2.94632 3.3024 4.43301 1.48669 6.96275 1.48669C9.15035 1.48669 10.6808 2.90776 10.6808 4.94047C10.6808 7.23745 9.46536 8.82652 7.88592 8.82652C7.01175 8.82652 6.36072 8.14049 6.56723 7.2917C6.81662 6.28103 7.30577 5.19423 7.30577 4.46533C7.30577 3.81167 6.9365 3.2709 6.18222 3.2709C5.2923 3.2709 4.57039 4.15206 4.57039 5.33511C4.57039 6.08677 4.83641 6.5943 4.83641 6.5943C4.83641 6.5943 3.95612 10.1505 3.79248 10.8146C3.51597 11.939 3.83011 13.76 3.85724 13.9166C3.87386 14.0033 3.97099 14.0304 4.02524 13.9595C4.11187 13.8457 5.17592 12.3276 5.47431 11.2303C5.58281 10.8304 6.02821 9.20891 6.02821 9.20891C6.32135 9.73831 7.16751 10.182 8.0688 10.182C10.7499 10.182 12.6873 7.82548 12.6873 4.9011C12.6776 2.09747 10.2783 0 7.19026 0Z\" fill=\"#E60023\"\/>\n<\/svg>\n                                <\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"social-icons__item\">\n\t\t\t\t\t\t\t\t<a href=\"mailto:?body=Your%20Message%20Here%0A%0Ahttps:\/\/www.belupo.hr\/en\/en\/wp-json\/wp\/v2\/pages\/9414\" target=\"_blank\" rel=\"noopener\" class=\"social-icons__link\" aria-label=\"E-mail\">\n                                    <span class=\"screen-reader-text\">E-mail<\/span>\n                                    <svg width=\"14\" height=\"10\" viewBox=\"0 0 14 10\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14 1.41675V8.5943C14 9.283 13.4404 9.84257 12.7625 9.84257H12.1168V3.06317L7.00538 7.01244L1.74327 2.83719V9.84257H1.24827C0.55957 9.84257 0 9.283 0 8.5943V1.40599C0 0.717284 0.55957 0.157715 1.24827 0.157715H1.66795L7.16679 4.66655L12.4719 0.168476H12.7517C13.4404 0.168476 14 0.728045 14 1.41675Z\" fill=\"#DD4B40\"\/>\n<\/svg>\n                                <\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-other.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9414","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Complaints - Belupo<\/title>\n<meta name=\"description\" content=\"Belupo - Health and quality of life come first\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.belupo.hr\/en\/complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints - Belupo\" \/>\n<meta property=\"og:description\" content=\"Belupo - Health and quality of life come first\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.belupo.hr\/en\/complaints\/\" \/>\n<meta property=\"og:site_name\" content=\"Belupo\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-03T10:56:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.belupo.hr\/en\/uploads\/2026\/09\/belupo_novo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"Belupo - Health and quality of life come first\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/complaints\\\/\",\"url\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/complaints\\\/\",\"name\":\"Complaints - Belupo\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/#website\"},\"datePublished\":\"2026-02-13T09:53:06+00:00\",\"dateModified\":\"2026-07-03T10:56:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/complaints\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.belupo.hr\\\/en\\\/complaints\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/complaints\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Complaints\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/\",\"name\":\"Belupo\",\"description\":\"Health and quality of life come first\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/#organization\",\"name\":\"Belupo\",\"url\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/uploads\\\/2025\\\/04\\\/belupo_logo.svg\",\"contentUrl\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/uploads\\\/2025\\\/04\\\/belupo_logo.svg\",\"caption\":\"Belupo\"},\"image\":{\"@id\":\"https:\\\/\\\/www.belupo.hr\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Complaints - Belupo","description":"Belupo - Health and quality of life come first","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.belupo.hr\/en\/complaints\/","og_locale":"en_US","og_type":"article","og_title":"Complaints - Belupo","og_description":"Belupo - Health and quality of life come first","og_url":"https:\/\/www.belupo.hr\/en\/complaints\/","og_site_name":"Belupo","article_modified_time":"2026-07-03T10:56:58+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/www.belupo.hr\/en\/uploads\/2026\/09\/belupo_novo.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_description":"Belupo - Health and quality of life come first","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.belupo.hr\/en\/complaints\/","url":"https:\/\/www.belupo.hr\/en\/complaints\/","name":"Complaints - Belupo","isPartOf":{"@id":"https:\/\/www.belupo.hr\/en\/#website"},"datePublished":"2026-02-13T09:53:06+00:00","dateModified":"2026-07-03T10:56:58+00:00","breadcrumb":{"@id":"https:\/\/www.belupo.hr\/en\/complaints\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.belupo.hr\/en\/complaints\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.belupo.hr\/en\/complaints\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.belupo.hr\/en\/"},{"@type":"ListItem","position":2,"name":"Complaints"}]},{"@type":"WebSite","@id":"https:\/\/www.belupo.hr\/en\/#website","url":"https:\/\/www.belupo.hr\/en\/","name":"Belupo","description":"Health and quality of life come first","publisher":{"@id":"https:\/\/www.belupo.hr\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.belupo.hr\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.belupo.hr\/en\/#organization","name":"Belupo","url":"https:\/\/www.belupo.hr\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.belupo.hr\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.belupo.hr\/en\/uploads\/2025\/04\/belupo_logo.svg","contentUrl":"https:\/\/www.belupo.hr\/en\/uploads\/2025\/04\/belupo_logo.svg","caption":"Belupo"},"image":{"@id":"https:\/\/www.belupo.hr\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.belupo.hr\/en\/wp-json\/wp\/v2\/pages\/9414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.belupo.hr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.belupo.hr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.belupo.hr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.belupo.hr\/en\/wp-json\/wp\/v2\/comments?post=9414"}],"version-history":[{"count":5,"href":"https:\/\/www.belupo.hr\/en\/wp-json\/wp\/v2\/pages\/9414\/revisions"}],"predecessor-version":[{"id":9904,"href":"https:\/\/www.belupo.hr\/en\/wp-json\/wp\/v2\/pages\/9414\/revisions\/9904"}],"wp:attachment":[{"href":"https:\/\/www.belupo.hr\/en\/wp-json\/wp\/v2\/media?parent=9414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}